Simplifying Business Conversations

WhatsApp-first automation platform that turns everyday chats into measurable business outcomes.

  • • Verified WhatsApp Business API
  • • AI-powered chatbots & workflows
  • • CRM & eCommerce integrations

About Texto

We founded Texto with a simple belief: every business conversation should drive meaningful outcomes.

We're a comprehensive communication platform that helps companies communicate smarter, respond faster, and scale without losing the human touch. Our mission is to transform how businesses connect with their customers through intelligent automation.

Texto Platform

Who we Serve

SMEs

Scalable communication that grows with your business.

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Enterprises

Robust, secure, and compliant messaging infrastructure.

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D2C Brands

Personalised communication for acquisition, retention and loyalty.

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Texto scales from hundreds to millions of conversations while keeping personalisation and quality at the forefront. Whether you're a growing startup or an established enterprise, our platform adapts to your unique communication needs.

Every Conversation Matters

Behind every message is a person seeking connection, resolution, or value. We believe in humanising digital communication and making every interaction count.

Our platform doesn't just automate conversations – it enhances them. We help businesses respond with empathy, efficiency, and intelligence at scale.

When technology meets human understanding, every conversation becomes an opportunity to build lasting relationships and drive meaningful, efficient and impactful business outcomes.

Everything You Need to Automate Conversations

WhatsApp Business API

  • Verified business profile & green tick
  • Rich media messages (docs, images, video)
  • Scalable, secure infrastructure

Intelligent Chatbots

  • 24/7 AI-powered support
  • Intent recognition & contextual replies
  • Lead qualification, FAQs, appointment booking
  • Seamless handover to human agents

CRM & eCommerce Integration

  • Bi-directional sync with CRM and online stores
  • Order updates, shipping alerts, and support in WhatsApp
  • Track leads from first contact to conversion

Broadcast & Campaigns

  • Targeted WhatsApp broadcasts
  • Segmentation by behaviour, geography and engagement
  • Automated journeys for onboarding, re-engagement, promotions

Multilingual Messaging

  • Support for 100+ languages
  • Automated translation & cultural adaptation
  • Region-specific compliance and opt-out management

Analytics & Reporting

  • Real-time dashboards for delivery, response and conversion
  • CSAT, response time and agent performance
  • Export / BI integration and ROI reporting
WhatsApp Business API

Verified. Secure. Scalable.

Get the verified green tick that builds instant trust with your customers. Our WhatsApp Business API ensures end-to-end encryption for all your conversations.

Manage message templates, handle customer service at scale, and maintain compliance with WhatsApp's policies. From hundreds to millions of messages, our infrastructure scales with your business.

2B+
WhatsApp users worldwide

Texto connects you to them reliably

Analytics That Drive Decisions

98%
Message Delivery Rate
67%
Faster Response Times
53%
Higher Conversion Rates
92%
Average Customer Satisfaction

Real-time Insights

  • • Monitor agent performance and response times
  • • Track customer journey and engagement metrics

Business Intelligence

  • • Predictive insights and trend analysis
  • • Custom reports and BI integrations