Engage shoppers, automate support and drive repeat purchases with WhatsApp-first communication built for E-commerce & D2C brands.
Agents drown in "where is my order?" queries instead of selling.
Up to 70% of shoppers leave without completing checkout.
Struggling to bring one-time buyers back for a second purchase.
Delayed email replies lead to lost sales opportunities.
No engagement between order placed and package delivered.
Low ROI on blast emails that land in the spam folder.
Automate the whole customer journey on WhatsApp — from first click to repeat order.
Proactive order, shipping and delivery notifications.
Auto WhatsApp reminders for abandoned carts with checkout links.
Resolve sizing, returns and shipping FAQs 24/7 without humans.
Targeted promotions based on past purchase behaviour.
Cut WISMO tickets by 60% with proactive status updates.
Verify cash-on-delivery orders to reduce returns (RTO).
Recover 15–20% of abandoned carts with timely nudges.
Keep customers informed on pickup and refund status.
Send secure links for failed or pending payments.
Collect product reviews with high-response WhatsApp flows.
Use Texto to engage customers, recover revenue and build loyalty through smarter conversations.