For BFSI & Fintech

Secure, compliant WhatsApp communication for BFSI

Deliver real-time alerts, support and customer engagement on WhatsApp with enterprise-grade security and compliance — powered by Texto.

0
Delivered
0
Faster alerts
0
Support
Communication console
Secure & compliant
Encrypted
Alerts sent
1.2M
98% ✓
Queries
45k
2m avg
KYC done
8,450
Compliant
Transaction alert
2m ago
Sent
OTP verification
5m ago
Delivered
Policy renewal
12m ago
Read

Communication challenges in BFSI

Financial institutions face unique hurdles delivering timely, secure and personal communication.

Security risks

Ensuring data privacy and regulatory compliance across every channel.

High volume

Managing massive spikes in support queries and notification delivery.

Slow response

Traditional channels delay critical transaction alerts and support.

How Texto enables BFSI communication

Transaction alerts — instant notifications for withdrawals, deposits and card usage.
Account updates — secure delivery of statements, balances and service messages.
Secure support — end-to-end encrypted conversations for sensitive queries.
AI automation — automated FAQs for common banking questions.
Human escalation — seamless handover to live agents for advisory.
Message flow Encrypted

Common BFSI use cases

Transaction alerts

Real-time updates for every account activity.

Loan & EMI reminders

Automated payment reminders to reduce delinquency.

Policy renewals

Timely notifications for insurance policy expiries.

KYC verification

Secure document collection and status updates.

Service updates

Track cheque-book requests, cards and service tickets.

Support automation

24/7 banking assistant for common queries.

Built for security, privacy & compliance

Enterprise-grade infrastructure that meets the strict regulatory requirements of the financial sector.

Official WhatsApp Business API Template approval & opt-in End-to-end encryption GDPR-ready architecture Role-based access control

Why BFSI organisations choose Texto

98%

Delivery reliability

Your critical alerts reliably reach your customers.

ISO

Certified security

Adhering to global standards for data protection.

24/7

Dedicated support

Expert assistance whenever you need it.

Real impact for BFSI organisations

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Faster notifications
0
Lower call-centre load
0
Higher satisfaction

Modernise BFSI communication
with confidence

Deliver secure, compliant and real-time WhatsApp communication for your BFSI operations with Texto.